Once your website is up and running, everything should run as smooth as silk. If you do require technical support, this is available via email, our support website, or you can leave a message on our Support Voicebank.
10GB of Storage Space
Your new website will have a humongous 10GB of storage space, which includes up to 500MB for the database that holds all the website’s information.
Ensuring that your website is available to be viewed by visitors is essential. Uptime is the amount of time that a website is available to be viewed.
The servers we use have 99.996% uptime for the last 12 months. This means that websites were available to visitors for 99.996% of the time.
If you experience more than 0.1% of downtime (your website is unavailable) over a 12-month period, you will be compensated.
Free SSL Certificate
When you see the padlock symbol displayed next to a website address in your browser, this means that communications between your device and the website are being encrypted.
For this to be done, an SSL certificate needs to be installed on the website hosting account.
Google is giving preference in its search results to websites that use SSL.
You will get an SSL certificate included as part of your website hosting package.
Every day, a snapshot backup of your entire website – that’s all the files and the database – is taken. These backups are stored on a rolling 21-day basis, so we’ll have access to snapshots of your entire site going back three weeks.
If you ever need to restore your website to one of these backups, the fee is just £20 per restore carried out.
It’s important to keep the software that runs your website up-to-date as it helps to improve security and performance.
Your website software will be updated automatically without you having to do a thing.
Unlimited Email Forwarding
You can have as many email forwarding addresses set up as you need. For example, you could have all mail that is sent to firstname.lastname@example.org forwarded to a Gmail, Hotmail or any other email account.
If you need an actual mailbox that you can check from your phone, computer, etc., we can introduce you to our email partner SoConnect who can organise that for you.
Even more geeky…
- GDPR compliant
- Suitable for ~10,000 visits per month
- SSD storage: super-fast
- HTTP/2 enabled server